Press Release
Personal Tech Concierge Simplifies Life for Seniors
Client Lucille Uhlman is happy with her new found knowledge from SJK Consulting
Personal Tech Concierge Simplifies Life for Seniors
“Imagine a Tech Wizard willing to come to your home to professionally fix your device.”
Did your computer update and now something doesn’t work? Virus on your smartphone? Is your car’s technology a bit overwhelming to understand? Did you buy a new device or program and just cannot for the life of you figure it out? Printer won’t talk to your laptop? These are all common problems that a personal tech concierge can help you solve and improve your tech literacy along the way.
Instead of calling the Geek Squad or dropping hundreds of dollars for an Apple Genius, you can stay home and get a personalized solution fast. Work with a personal tech concierge to address your unique problem in your best learning style and find a solution on your budget.
“My job is teaching people how to use new technology based on their specific challenges, questions, and complaints, and to identify the best, easiest, and most cost-effective solution,” explains New Jersey-based personal tech concierge Steven Kohn, of SJK Consulting. “I also provide follow-up instructions and other reference resources at the end of each session.”
Tech concierges like Kohn can work with clients in person, or remotely. Unlike common technology resources found at Best Buy, The Apple Store, and other retailers whose motive is sales, education and simplifying are always at the forefront of Kohn’s services. If the goal is to learn how to troubleshoot, or how to use a specific program or device, he will work with each client based on their needs and learning style. As technology grows increasingly complex each day, Kohn’s objective is to make it as transparent as possible while his clients reap the benefits that it provides.
“Steven helped me fix my 12-year-old computer over the phone,” said customer Sheila Danzig. “If he can teach this 72-year-old woman how to be computer-savvy, imagine what he can do for you!”
Kohn also assists with installation and setup of devices, malware and virus remediation, and a long list of other repair and maintenance services for PC, Mac, iPhone, and Android devices with all operating systems.
Another offering in his arsenal enables his clients to save tons of money by “cutting the cord” – essentially replacing expensive cable TV with state-of-the-art streaming devices and services. “I called Steve to help us become a cable free home. He suggested the equipment, installed it, and explained, with great patience, how to make the most of it. We are now saving monthly dollars,” explains client Jeffrey Wallach. Kohn says, “Customers can often cut their cable bill in half by cutting the cord.”
On the subject of state-of-the-art, Kohn also help you make your home “smart“. In a “Smart Home” you can control things like security access, lighting, temperature and even home theater devices through voice commands or with automation. His client, Douglas Weiss said, “Steve has helped us turn our home into a Smart Home. He recommended equipment, helped us install it, and debugs issues when they arise.”
“Mr. Kohn has encyclopedic knowledge of the tech field, and he is a good and patient teacher,” reviews customer Lucille Uhlman. “He says that there is a solution to every problem, and, so far, he’s right.”
During Covid-19, SJK Consulting has actually enhanced their business process by adding a remote support option, and by requiring masks and social distancing during on-site visits. "We now have a way to support a client's devices over the internet. In most cases, we can even securely and safely "remote" into a device and adjust settings, demonstrate features, and troubleshoot issues," said Kohn.
For educational, cost-effective solutions to tech woes, contact Steven Kohn and SJK Consulting at 862-234-5646 or info@sjkconsulting.net.
Steven Kohn teaching new iPad features to Jeff and Jane Scheetz