Personal Tech Concierge Simplifies Life for Seniors
“Imagine a Tech Wizard willing to come to your home to professionally fix your device.”
Did your computer update and now something doesn’t work? Virus on your smartphone? Is your car’s technology a bit overwhelming to understand? Did you buy a new device or program and just cannot for the life of you figure it out? Printer won’t talk to your laptop? These are all common problems that a personal tech concierge can help you solve and improve your tech literacy along the way.
Instead of calling the Geek Squad or dropping hundreds of dollars for an Apple Genius, you can stay home and get a personalized solution fast. Work with a personal tech concierge to address your unique problem in your best learning style and find a solution on your budget. Read more here...
Tech Support Scams
Another neighbor of ours was just a victim of a Tech Support scam. They received a pop-up indicating that their system has a virus, and provided a phone number to call. They called the number and allowed the scammer remote access to their laptop. The scammer then installed software that compromised the machine. Luckily, the neighbor called me while they were still on the phone with the scammer and I was able to give guidance on how to proceed at that moment. Unfortunately, some damage had already been done.
I've recently worked with several clients in our community that have been bilked for thousands of dollars because of scams like this. Please read on to learn more... https://sites.google.com/view/sjk-consulting/scams
If you need help recovering from a PC Tech Support scam, contact SJK Consulting immediately at 862-234-5646.
TV Streaming Guide
For those who are considering "cutting the cord", The Verge put together a really good summary of the top streaming services out there. They discuss:
"The Top Eight",
Prestige Film and TV,
TechTalk Online: Cutting The Cord
SJK CONSULTING PRESENTS...
An Online Interactive Presentation: CUTTING THE CORD
...over the internet, in the safety and privacy of your home
Two sessions are available. The same content will be discussed at each one.
First Session: Thursday, March 26, 2020 at 7:00PM
Second Session: Friday, March 27, 2020 at 2:30PM
SJK Consulting will be hosting a free, live, online meeting about how to save money on your cable bill (Cutting the Cord). In this presentation, we'll be sharing information about how you can replace your cable TV with streaming services and even eliminate monthly costs related to your landline phone and your modem. It will be a fully interactive session where you'll be able to listen in, see the presentation slides and you'll be able to interact and ask questions.
First, click here to register.
Then, please review these instructions.
Why should you call us for Spring Cleaning?
We perform inspections to ensure that your device is safe, optimized, and running the way it is supposed to.
How do I know I have problems with my device?
Your device is running slowly
You have annoying popups or are receiving system alerts
You're hearing weird sounds
Where do I need to bring my device?
We come to your home. Call us now - 862-234-5646
Social Security Fraud Scams
Be aware of Social Security fraud scams. - Just. Hang. Up.
Windows 7 Ends
Windows 7 support from Microsoft ended on January 14, 2020. According to Microsoft, your PC will still work, but it will become more vulnerable to security risks and viruses because you will no longer receive software updates, including security updates, from Microsoft.
Beware of Tech Support Scams
Two of my clients in two days told me that they have been SCAMMED by companies claiming to provide tech support - costing them thousands of dollars. PLEASE - if you receive pop-ups telling you that your system is compromised in any way, DO NOT call the number on your screen. Instead, call ME! I will make sure you don't get ripped off - and I can fix your computer.
Please look at this 3 minute video about this from the FTC.
Here's a video from Apple that shows a little of what Voice Control can do...
Apple Accessibility: Voice Control
Recent updates on Apple MacOS and iOS have refined and expanded upon accessibility features that make it easier for people with certain disabilities to interact with Mac computers, iPhones and iPads.
I've curated and summarized the list of commands into simple "Cheat Sheets" for public consumption.
Cutting the Cord
Had enough of your high cable bill? Here's how you can replace it with streaming services that will be able to give you more bang for your buck.
Here is a high-level presentation that we use when we meet with clients.
And here is a deeper-dive procedure-level document if you are looking for the details.
Geotagging Photos and Displaying Them on a Map
Are you going on a trip with your DSLR camera? When you get home, wouldn't it be cool to be able to see exactly where you were at the time you took your pictures - as points on a map - and then when you click on the points, you can see the pictures?
What is Geotagging? It is the process of adding geographical information to photograph or video files. This data consists of things like latitude and longitude coordinates, and even altitude. Many DSLR cameras do not this capability "out of the box" and as a result, what we're describing is extremely challenging or impossible to do. If you have a mobile phone, we've come up with a way to do it. Here is the procedure. Let us know if you need any help!